Frequently Asked Questions

HomeWarming can help many Nova Scotians save money on heating bills, feel more comfortable year-round, and reduce their carbon footprint. It might sound too good to be true, but if you qualify, it really isn’t. We’re sure you have some questions, so check out these FAQs.

Click on a question below to see the answer.

  • Where does the money for the HomeWarming program come from? 

    HomeWarming is offered by Efficiency Nova Scotia and Clean Foundation as part of a broad, province-wide initiative to provide energy efficient upgrades to income-qualified homeowners.

    HomeWarming is proudly sponsored by Nova Scotia Power and the Province of Nova Scotia.

    Nova Scotia Power has volunteered to fund $37 Million for a 10-year, low-income energy efficiency program for electrically heated homes to be delivered by the Clean Foundation. The cost of the program will be a charitable contribution by the company, and not recovered from ratepayers. This support started in 2015.

    The Province of Nova Scotia continues to fund non-electric low-income energy efficiency programs, delivered by Efficiency Nova Scotia. The Province is committed to helping the more than 22,000 low-income homeowners lower their energy bills through this investment. So far, approximately 7,200 non-electric households have already benefitted through HomeWarming and previous low-income programs.

  • Is the program really at no charge?

    If we discover that upgrades like draft-proofing and insulation will help substantially reduce your heating and power bills as well as make you feel more comfortable at home, we’ll install the upgrades at absolutely no cost to you. (Seriously – if you qualify, it’s free and really not too good to be true.)

  • I know someone else who was in HomeWarming, and their house got a lot more work done. Why?

    Every home gets recommendations based on a comprehensive energy audit. We look for the best combination of energy-saving upgrades.

    Plus, every house is unique. For example, an improved heating system is not a good recommendation if a house has very poor insulation and requires draft-proofing; no need to spend your hard-earned money heating the backyard, so we focus on these improvements first.

    And we do not have an unlimited budget, so we do have to make some hard decisions – there are participants and homes that might get priority over others.

  • Am I disqualified if I have a home business?

    No, as long as your business occupies less than 50 per cent of the building area and you are still under the income eligibility levels, you can apply to HomeWarming. If in doubt, give a shout.

  • Do I have to book the contractors myself?

    No, we will manage sub-contractors. We work with experienced, safe and whenever possible local companies who know the energy efficiency industry.

  • What if I disagree with the recommendations you make?

    There is no obligation on your part to move ahead with recommended upgrades. If possible, within the confines of the program and the energy efficiency analysis, we will work with you to explore changes to the suggested plan.

    We understand some people may not be happy with what we can offer. We do not have an unlimited budget, so we do have to make some hard decisions – there are participants and homes that might get priority over others.

  • I own a mobile home. Does that qualify?

    Absolutely! We always say – when in doubt, call us.

  • I don’t own a home, I rent an apartment – can I still be involved?

    Not at this time. We recognize that many Nova Scotians living on a lower income are renters. However, rental situations are complex as we want to ensure savings are passed on to renters, for example. We are exploring rental options and will update the program if deemed possible.

  • What happens if I decide to sell my house during the process?

    HomeWarming has the expectation that you will not sell your house within 12 months at a minimum. If you sell your house within a year, your participation in HomeWarming is cancelled.

  • Who sets the low-income figures? I think they are too low.

    These figures are adjusted each year and based on Statistics Canada’s before-tax low-income qualification figures. While we acknowledge that these don’t always encompass the full range of situations that people find themselves in, we need to use consistent eligibility criteria.

  • I make too much and don’t fit in the low-income cut-off figures. Are there other programs I can get involved in?

    We’d encourage you to look at the programs offered by Efficiency Nova Scotia. Some municipalities also offer low-cost financing for energy efficiency and cleaner energy upgrades. And Nova Scotia Power offers a financing program for heat pumps.

    You might also want to check out the Heating Assistance Rebate Program (HARP)It helps with the cost of home heating for low-income Nova Scotians who pay for their own heat. Rebates range from $100 to $200.

  • What is the process if I qualify for HomeWarming?

    Once you are qualified, the process is easy:

    1. Home Energy Assessment: A Certified Energy Advisor will evaluate your home and determine the upgrades needed, if any, to make your home substantially more energy efficient and comfortable.
    2. Home Upgrades: Then, they will call you to set up appointments to make the upgrades approved for your home (please note: some homes may not be suitable for upgrades)
    3. Final Assessment: When all the upgrades have been completed, they will come back and perform a final assessment of the improvements made to your home.

    We will take care of everything for you. All you have to do is be home for the evaluations and while the work is being done.

  • What’s the difference between HomeWarming and other housing programs in Nova Scotia?

    HomeWarming is targeted at homeowners in Nova Scotia who are living on a low income. If you qualify, we work with you to determine the best energy efficient upgrades for your home – and we have them installed at no cost to you.

    If you qualify for HomeWarming, you may also qualify for other programs. We’d encourage you to look at the offerings of Efficiency Nova Scotia and Housing Nova Scotia, for example.

    Some municipalities also offer low-cost financing for energy efficiency and cleaner energy upgrades.

  • Have there been other programs like HomeWarming?

    Yes. HomeWarming is built on previous low-income energy efficiency programs run by Efficiency Nova Scotia and Clean Foundation. From 2006 to 2014, 7.037 homes received energy efficiency upgrades.

    The program known as HomeWarming started under that name in late 2014.

Are you eligible?

Clean Foundation and Efficiency Nova Scotia offer low-income homeowners free energy efficiency improvements that can help them feel more comfortable while reducing heating and power bills. And these upgrades are provided at no-cost thanks to the generous support of Nova Scotia Power and the Government of Nova Scotia. Why? Because a house is a structure. A home is warm.

Find out if you're eligible

Contact Us

We’re ready to help.

You can speak confidentially with a Service Advisor about your eligibility by calling HomeWarming at 1-877-434-2136 (toll free) or by filling in the form. Intake will be completed by Efficiency Nova Scotia to provide an easy process for all applicants.

 

Media

If you would like to speak to HomeWarming, please email us at media@homewarming.ca

  • This field is for validation purposes and should be left unchanged.
Top